Privacy Policy

1. Introduction

EA 360 Solutions ("we", "our", or "us") is committed to protecting the privacy of everyone who visits our website or engages with our services. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information in the following ways:

• Information you provide directly — when you fill out our contact form, book a discovery call, or email us. This may include your name, business name, email address, phone number, and any details you share about your business needs.
• Information from job applicants — when candidates apply to join our talent pool, we collect CVs, work history, contact details, and other relevant professional information.
• Website usage data — we may collect anonymised data about how visitors use our website, including pages visited, time on site, and referring URLs, through tools such as Google Analytics.
• Communications — if you contact us by email or WhatsApp, we retain records of those communications.

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide our services
• Match clients with suitable talent candidates
• Process payments and manage service agreements
• Send service-related communications and updates
• Improve our website and service offerings
• Comply with legal obligations

4. How We Share Your Information

We may share your information in the following limited circumstances:

• With talent candidates — when introducing a shortlisted professional to a client, we share relevant role and business context necessary for the introduction
• With service providers — we use trusted third-party tools for payment processing, scheduling (Calendly), and communication. These providers handle data in accordance with their own privacy policies
• As required by law — we may disclose information where required to comply with legal obligations or to protect our rights

5. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Client and candidate records are generally retained for the duration of the business relationship plus a reasonable period thereafter.

You may request deletion of your personal data at any time by contacting us at info@ea360solutions.com, subject to any legal retention requirements.

6. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and collect anonymised usage data. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

7. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

All EA 360 professionals are required to maintain confidentiality and operate in secure environments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for processing where consent is the legal basis
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at info@ea360solutions.com.

9. Third-Party Links

Our website may contain links to third-party websites, including Calendly for scheduling. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify active clients and candidates of any material changes. The "last updated" date at the top of this page will always reflect the most recent version.